Aim:
To build participant knowledge and skills in dealing with challenging behaviour.
Objectives:
- Understand the Aims, Psychology and Principles
- Introduce Personal Space & Circles of Danger
- Be able to use the Help Script (for service user & colleagues)
- Development of Personal Safety
- Training Safely (Safety Messages)To use the Personal safety techniques, a considered response
- To understand the Framework for Positive Handling Techniques
- To know the Legal and circular guidelines
- Health and Safety Act 1974
- Developing Behaviour As A Language
- Aggression: Roots and Recognition
- Stress and Conflict Spiral & Levels of a Crisis
- De-Escalation techniques
- Support and Interventions (Help or Hinder)
- Policy and Practice
- Recording and Reporting
- Complaint Procedures
- Post Incident Structure
- Repair and reflection
- De-briefing and supporting the child & staff
- Evaluation and certificates
Training Method
Tutor input, Question and answer session, Group work Case Studies, Practice of skills
Course Materials
All participants will receive a course booklet containing all the key ideas and support material covered on the course.
Course length
1 Day, 10am - 230pm.
Suitability
This course is suitable for Residential Care Staff, Care Support Staff, Foster Carers, Social Workers, Teachers and Learning Support Assistance.
Aim:
To build participant knowledge and skills in dealing with challenging behaviour.
Objectives:
- Understand the Aims, Psychology and Principles
- Introduce Personal Space & Circles of Danger
- Be able to use the Help Script (for service user & colleagues)
- Development of Personal Safety
- Training Safely (Safety Messages)
- Warm up / partner protocol exercise
- To use the Personal safety techniques, a considered response
- To understand the Framework for Positive Handling Techniques
- To know the Legal and circular guidelines
- Health and Safety Act 1974
- Developing Behaviour As A Language
- Aggression: Roots and Recognition
- Stress and Conflict Spiral & Levels of a Crisis
- De-Escalation techniques
- Support and Interventions (Help or Hinder)
- Policy and Practice
- To be able to use Risk Assessment
- Recording and Reporting
- Complaint Procedures
- Post Incident Structure
- Repair and reflection
- De-briefing and supporting the child & staff
- Evaluation and certificates
Training Method
Tutor input, Question and answer session, Group work Case Studies, Practice of skills
Course Materials
All participants will receive a course booklet containing all the key ideas and support material covered on the course.
Course length
2 Day, 10am - 230pm.
Suitability
This course is suitable for Residential Care Staff, Care Support Staff, Foster Carers, Social Workers, Teachers and Learning Support Assistance.